I normally don't write reviews. I feel the definite need to share My negative experiences with this new manager at the downtown Summerlin location of pandora. I have been a loyal Pandora customer for 6 years and have shopped in all the locations - I have purchased and exchanged items at this location. During anytime which she was present she overlooked any transaction with a scowl and attitude that should never be present in a retail store. Every time she is there I do not feel welcome in the store. She is rude and has condescending attitude toward everyone. I will never shop here again until she is gone - Goldie I'm sorry I will not be back. You were great!