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| - First and foremost, I like the fact that they fixed up the store, but all it takes is TERRIBLE customer service to ruin the experience.
I don't know if this was company policy or not, but after spending my money there yesterday (over $100), I was told that I couldn't push the cart outside of the store.
Yesterday was one of the rare days that I had my 3 year old daughter with me in the cart. So basically, I had to take her out and carry my bags, which is inconvenient.
Just imagine if a parent has a cart full of stuff and multiple children. They are expected to leave the cart at the entrance, inside the door, take out all their stuff, and lug it to the car.
I've never been to a store that doesn't let the customer roll a cart into the parking lot, for whatever reason. The only thing worth buying there are cheap shoes.
I'd rather go to DXL (Flamingo and Paradise) from now on. They have superb customer service. They are a little more expensive, but their customer service is the best I've ever experienced in a clothing store.
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