Five stars for Freddy from Fox Plumbing.
We had a stopped up toilet AND a stopped up kitchen sink yesterday. I sent out a shout from my facebook account, a text to friends and looked on Yelp - that's where I found Freddy. I did receive 5 numbers from friends to call at 4:30pm yesterday - Freddy was the only one to call me back. He told me upfront what I would expect to pay for two lines to be cleaned out and then kept me in the loop via text as to where he was and when we could expect his arrival. It was reassuring that he'd come right away and told me the late evening wouldn't cause my price to jump! I had been concerned that the holiday timing may be problematic as to getting someone out. Not to worry with Fox Plumbing.
He arrived at the door at 7:15pm and we quickly ushered our dog into one of the kids room. Not that Freddy didn't want to meet our beloved pet, it just works out better for him to be able to come and go for tools and not have our happy hound sniffing around while he works.
Freddy went straight to work. In matter of minutes our toilet was fixed and then began the work on our kitchen sink. This is where the whole family joined in to watch the fun! Freddy was knowledgeable and personable during the entire experience. He explained the why and shared secrets to keeping those pipes clean. He cleaned up along the way and we enjoyed getting to know him. You gotta love a guy who can hold his own with a family of 5 chatting, gawking and peppering him with lots of whys...
Before he headed out the door - he double checked the toilet, the sink and the garbage disposal. He emailed me a receipt for my landlord and said to call if we need anything else. After he left we decided that Freddy is our go to guy for any future plumbing needs.