Generally on Yelp I like to write positive reviews. I think that the people working in the hospitality industry work hard and deserve positive feedback. However in the case of this cafe I have to say that the food is stale and the service is terrible. I am a big fan of The Good Earth Cafes, especially the one on 11th street and the Sheldon Chumir Centre. At these locations, I love the food, the coffee, the service, and the atmosphere. They are fantastic. But this location fails on all accounts. And I have been here at least a dozen times. Sure a person might have an off day and not give the best service. I understand that. But every time I go to this location I have a bad experience. One time the scone was stale and hard. I ate it anyways because I was hungry. Another time there was very limited selection for pasteries. The last time I was there I was standing at the counter waiting to place my order and the cashier yelled over my shoulder at a customer asking if the wanted anything else. No smile for me. No greeting. No excuse me. Just yelling over me like I wasn't even there. I asked for the manager and the cashier refuse. My guess is that she is the manager. After that she was just rude. So I left. And now I'm writing one of the few negative reviews that I write. And I hope to never go to this location again.