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| - Geez, what happened here since my last visit (mid-2015)??? Long line and only one register open. Finally made it to the register after 15 minutes. Easy order: 2 classic Smash burgers, order of Smash fries, vanilla malt, chocolate milkshake. Received the burgers after 10 minute wait (acceptable), but no fries, no malt, no shake. Stopped an employee after waiting several more minutes to ask about rest of order. He had to ask the guy cooking in back who had to ask the guy at the register (they lost my ticket)....they were all confused. Gave them my receipt as proof of my complete order. Got fries but had to wait another 10 minutes for drinks! Vanilla malt had large chunks of ice, burgers were way over-seasoned. One small piece of lettuce and 2 extremely thin shards of red onion topped both burgers. Such a huge disappointment! I used to come here frequently and touted this place as the best burger ever. Burgers used to be "stuffed" with lettuce, onions, etc. and tasted incredible. Malts and shakes were to die for! Sadly, not true anymore. No one there seemed to be in charge. Will need to find somewhere else for my burger fix! :-(
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