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  • I am absolutely never coming back here. One lady tried to do my pink and white ombré fill and screwed it all up. Which is totally fine. I understand it's difficult. But when I asked for it to be fixed she said it would have to start over and that she couldn't start over because she had an appointment. Okay that's fine I'll wait for someone else to fix it. And so Hannah graciously came over and said she would fix it. She started taking off my nails completely and did a fantastic job. I was in the salon a total of three hours. I don't mind if I'm leaving with quality work. Went to go check out and she's saying it's $95 and I'm like what is the breakdown of that price. She said $55 for your hands and $30 for your pedicure. She said that's after I gave you a $10 discount. They were trying to charge me for the full set as well as $5 for the shape of my nail. ARE YOU KIDDING ME? I kept my calm and told them I don't feel comfortable paying extra because someone made a mistake there made a mistake. They barely let me take them down in price and I ultimately had to concede because I was just ready to get out of there. This isn't how to do customer service. You shouldn't charge a patron for taking care of a mistake of your life employees made. Overpriced.
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