First time for me to have hi lights done naturally with out chemicals. Carlimae knew what she was doing. Having just moved here from out of state one can never know who or what you will come out looking. She gave me a different hairstyle than ever had. I love the soft and natural look. The massage after my shampoo was awesome. So many calming true smells from the different products she added to my new colors. I can't say enough.