I just have to say that I appreciate the guys here so much. I was a lady that always relied on my pops to help me on my car, and when I moved 2,000+ miles away from him - I was nervous about trying to find a shop that would treat me with respect and not try to charge me out the wazoo for BS services I didn't actually need. I got lucky with this place! I've been bringing multiple vehicles here over the past 2 years from a Chrysler to a Benz to now a Jeep, and I've never been disappointed with my service both from the guys and on my vehicles. If there's something wrong, they'll gladly take another look at it. If they left a mark, they'll gladly clean it at your convenience. Karl is a great manager. He's always willing to step in and help his team. Tom, the assistant manager, is pretty great too. Very helpful and took the time to explain some things without talking to me like I was an idiot. They do recognize when there's a long line and let folks know that they'll be right with them so maybe the other reviewer didn't hear that? Anyway, I will only bring my vehicles here for the simple fact that they're honest and always treat me with respect. Thanks guys!!!