I came in last week to hem get my prom dress hemmed. That would cost me about $20. However, I the prom dress I ordered online finally came in (it was supposed to come in after my prom because it got delayed). So I asked if I could get back the other dress I brought in originally and get dress #2 hemmed instead. Irina was very nice and understanding about it. However dress #2 would cost $25 to alter and I believe that is because the fabric was different. She also had her dog, Lucy, in the shop but she was very well behaved. My dress is scheduled for pickup on March 31. Today is March 21. I will update this review when I pick up the dress. So far, I am very pleased with this business's customer service and dedication to provide a quality product.
It's March 21 and I picked up my dress. I'm very please with the outcome. I say the pricing is very reasonable. I highly recommend this place. Irina is very nice and understanding. She is also very sociable. I would give this place 6 stars if I could.