My husband and I were thrilled to hear that Melt was coming to Avon. The staff that greeted us were pleasant and VERY friendly. It started our trip off well. Food is always and this time was no exception! However, service is the reason for 3 stars. Our waitress, Melanie, seemed a tad hurried and only visited our table a few times. We spilled a full glass of water in the presence of the owner, his associate, and an employee. It was our blunder but no one offered assistance; it left us to mop it up with the thin napkins provided and water at our feet. Again, we did not EXPECT help...just surprised at the lack of attention. Melanie did pick up our soggy mountain of napkins, which we appreciated. If Lakewood is any indication of service, we are positive Avon will find their footing soon! We will be back.