It saddens me to leave such a harsh review but here we go!
Ill start off with the good. The concept of top golf is awesome! Glowing golf driving range over drinks ... Who wouldn't want to go?
Nevertheless, the staff was trained poorly. We were told it would be an hour wait (which was fine since it was a busy night). In the meantime we thought to grab a bite to eat and some drinks. We go to the bar upstairs, as directed, and were not acknowledged once by the bartender. I gave the benefit of the doubt being that it was a busy night. We go downstairs and before sitting, I ask the bartender if it's okay to order food at the bar as well. She gladly agreed. After 15 or so she comes to take our order but claims she is only taking our drinks order at this time. I politely decline as I stated originally that I'm here to order some food. She didn't seem too happy but it could've been due to the fact that the bar got busy in a matter of minutes.
Now it's time for us to go to our bay. I ask the guy at concierge for clubs because I am left handed and they don't normally have left handed clubs out. He provides a smart a** comment saying "have you really been here before?" Ummm yes I have but again I'm left handed so I need some clubs suitable for me .. He didn't realize that's why I asked and seemed embarrassed after
Finally it's time to golf! Our waitress upstairs was soo friendly. However they forgot to add the shots in our drink order. They brought over shots to stir in our drinks but She wasn't sure which shot had which so she proceeded to smell the glass. A nose in a drink is not what i would prefer for a cocktail. I can't stress enough .. Top golf can be a great place for a fun night but I highly recommend more training for staff