| rev:text
| - So I had 1 good experience and 1 bad experience with GEN, and the good experience happened when I came the 2nd time.
Forgive me for this will be tediously long. LOL.
Bad experience happened first:
Ok well all the hype about this place made me wanna try it. If it's good in Cali, then it has to be good in Vegas right??? Well.... The first time I went to Gen, the server and hostess were very rude. I understand it's busy, but we're not giving you attitude so why are you? There were 4 people seated with my group and I'm not even joking, we didn't get our meals worth. Why? The server constantly forgot our food, wasn't always checking up on us, and we constantly had to remind him what we ordered. And since they had a 4 item rule, me and my 4 people group always finished our 4-items pretty fast. Out of all the limited food we ate, I think that the brisket and beef tongue were good. We left with half-satiated stomachs, because we just didn't want to deal with the service anymore. Food was bomb, really wish I tried more.
I GAVE IT A THOUGHT, and gave Gen another try.
Good experience:
LETS JUST SAY BRAVO for taking all the criticism and changing some things! I went with my bf to Gen because he never been, and it was totally different. A cool thing they changed is they didn't have the 4-item rule anymore, we can order as much food as want, glorious! As always it was busy, but not one server or hostess was giving me and my bf attitude, GREAT change. Our server TERRY kept up with our orders, he was very intuitive, kind, and observational. Once he saw that we were almost done with our food, he would ask what we wanted. I ended up trying ALL the delicious food I wanted to try the 1st time:
Likes: brisket, beef tongue, pork belly, octopus, salad, potato salad
Dislikes: KFC
Overall, it was awesome the 2nd time. Great food with decent prices and small portions because the quality is amazing. I would like if they changed how they swipe debit/credit cards cause both times I've been there, they said my debit/credit card didn't work, but I go eat out at other places and it does -_- I think it's their cashier machine not my card.
|