I really hate this place. Trying to speak to someone who knows what they're doing is almost impossible. They're all idiots. I have money left on my gift card and I am giving it away so I never have to step foot or give my money to this disgraceful company again.
Update Sept. 2012: My friend booked a massage here and when she submitted her receipt she noticed the idiots that work here marked the date as 2011! How this place is a top-rated company beats me.
Update Oct. 2012: Same friend received the "corrected" receipt but it was still wrong!!