Sadly disappointing. Service so so unless you get the American woman who is great. Have eaten here four times, always lunch. Not a bad selection but nothing spectacular at all. The "hot" foods are absolutely not hot. Last visit was at 11:00 when they just opened. All the hot food is just barely warm. Low quality beef and chicken dishes. Went to try Mongolian grill and worker yelled at me for some strange reason and since I do not know Chinese I passed. I have commented each time that food was barely warm and it got worse. I hope they get the message as I have heard others complain too.