WORST HSBC bank EVER. I have traveled all over the world and have multiple HSBC accounts in different parts of the world, so I thought it would be a good idea to have one here (considering my past experience has always been superb). Boy was that a mistake! Not only are the representatives at the bank SLOW and quite frankly, dumb, but I feel like I am a criminal every time I enter HSBC!
Not only that, I was recently blocked from my account through a telephone representative because I was trying to pay for a bill online and needed help, because apparently all the 2020 questions that they asked did not match my identification answers.
So something that should have been easy, ended up being difficult and more work since now I have to go to the bank with two identification cards because I WAS BLOCKED FROM MY OWN ACCOUNT.
HSBC is unrealistically difficult and they criminalize their own customers with bad service.