There are not many places to rent a bike from on a Sunday afternoon, and I was concerned I'd have to go back to Cactus bikes where I had a horrible experience previously. I was so fortunate to have found Bike Direct. Here are a few things Jason helped me out with while I was there:
- I selected the wrong location when making the reservation online. Jason figured out how to make it work so I wouldn't have to drive out of my way to their other location.
- Flexible with drop off, in fact encouraging me to keep the bike until the next day to take full advantage of the rental period.
- Helped me with trail advice and directions to a great trail head, just north of the store.
- Trent? changed a flat for no charge.
- I left my pedals on the bike, and Jason called and offered to mail them to me - I was able to swing back to the store and get them before my flight.
Finding a good place to rent a bike is not easy, but you'll find Bikes Direct makes everything easy, fast, efficient, and fun. Thanks Bikes Direct!