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  • They took such great care of my grandpa who came in for heart surgery, had a stroke on the table at Banner Heart and was in bad shape in ICU for a while, then moved into rehab at Baywood. Every single person who took care of him was fantastic to him and everyone in the family. We had relatives flying in and out from states to come visit while in ICU and they let everyone in to see him as long as we wanted, got to help with his care and stay with him. I never was treated bad once by any doctor or nurse and they all had amazing bedside manner, I wish every hospital had employees like them and every patient could experience what he did with the staff. He constantly said throughout his stay that every single one of them were angels. I believe it too. Male or female nurses and CNAs, information staff, cafeteria workers, doctors, everyone was just amazing! Always cheery, loved to have conversations (my grandpa's a real talker and loves telling stories) and they always listened and were happy to chat with him and us. It was like getting to know them personally for as long as he was here at these two hospitals. Five stars for Banner Heart and Banner Baywood! Also, I had testing done at Banner Heart too, and the staff, they were just as great to me. You can't ask for a better place to go for care of the technology they have to diagnose you and the people to watch over for you. I'm also happy to have Rodrigo Chan as my doctor. He's a great guy, great personality and bedside manner. These two hospitals are a great environment for everyone. Cafeteria is unique and has some good food. I would say the only problem is parking. It is crowded for both and most times you're going to have to park in the complex garage. I would recommend both of these hospitals to anyone looking for somewhere to go for their treatment!
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