Let me preface to say that I am not a member here.. so I can't comment on the membership services..
I do however visit the location every week for Volleyball and always have pleasant interactions with the staff who happen to be at the desk area. The location seems to be recently renovated (within 5 years atleast) First floor area is always clean and usually pretty quiet. The gym floor is nice, sun can come in kinda awkwardly and hit the floor at times.. but that isn't an every time thing..
The rest of the facility looks great, but I've never experienced it.