The burger - not bad, after I had to send it back realizing 2 bites in that they gave me the wrong one. Thankfully it was a long layover. The service - slow. The attitude - horrible. These people did not greet anybody or crack a smile the whole time I was there. They made me feel (especially after I had to take my burger back) that I was an interruption to their time. It was just an overall yucky feeling. Customer service training might help.