Silly me, I should have paid attention to the reviews regarding Jeremy's unprofessionalism. Not only was Jeremy three days late for the appt, my dryer has not work properly since the cleaning. I called Jeremy regarding this issue, and he said he would check his schedule and call me back to set up another appt. It has been six days since I last spoke with Jeremy. He has not called to schedule an appt to fix the problem he created! Please, do not waste your money!