The staff was very warm and wholesome. It was my first time here and the reception staff was very welcoming and diligent in getting me signed in and ready to meet with the coach. The coach, Justin, was very thorough and made sure I knew how the class worked and how to follow along with the fitness metrics and explained how to meet target goals and utilize equipment properly to maximize my experience. The class overall was challenging and fulfilling. It's not cheap, but if you plan on attending what you get, I can see it paying off a lot in the long run!