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| - My first time there and the young I would say pacific island young lady was semi friendly it was early right at opening I got there. However She began to warm up as we were choosing the doughnuts we wanted. 2nd time I went was last week , week and few days, and a lady I would say in her mid 30 to early 40 maybe assisted me. I walked in yet again right close to opening, as I walked in I noticed PRE-PAK BOX of doughnuts to my curiosity I asked, oh what are those , I will take one of those since they are ready to go. she then said OH those are on reserve , I said oh, well why don't you have a sign on them, she said they are DAY OLD they sell from the previous night for 5.00 a box of 21 doughnuts and ALL boxes are Reserved. Well here I am at 415-425 am first customer probably in the door, and here comes another customer, a Male who grabs a box of those SAME doughnuts and proceeds to the counter to PAY. As I am finishing my selection of buying my 9.00 dozen, it ERKED me to know she has not said a word to him about these RESERVED Doughnuts. So I did
Then she went in hyper voice aka Busted voice, and told him They are on reserve , and I told HER, Then you shouldn't have out for ,customer perception of thinking they can grab and go, or you need to label them as reserved or you need to keep them in the back as reserved items Should be located . Needless to say she Heard NONE of my suggestions just kept RUNNING her MOUTH of Guiltless that Customer Was like Oh these are the day old Doughnuts for $5 a box, I said Oh I know I just learned that just NOW. However she told me they are on RESERVE, she then turned to him and said Yes they are, That customer, got angry and walked out without further word
I paid my $9.00 only because they were already selected and in a box, but I surely FELT very cheated and very robed. As it should NOT be a RESERVED STATUS ON DAY OLD DOUGHNUTS. But rather a First Come First Serve Basis Period.
Needless to say. 2nd time was not an invite to Return BACK .
Doughnuts were a bit sweet, however the cake one with cream in the middle was beginning to be one of my likes, as it was one that was in the middle of the road.
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