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| - At long last, Mississauga finally receives another mainstream dessert house. And its' fantastic that it's located in the heart of Mississauga next to Square One.
I can only think of The Apricot Tree and Demetres as the two primary dessert places, but they are located very far and between from the thick of it all in this fair city. (Demetres is at Courtney Park Cineplex and The Apricot Tree is way, way west end near Oakville)
Having been a regular the other Spin Dessert Cafe on Queensway, I've come to expect more of the same quality and service that I have always received.
My gf and I paid a visit to this new location a month ago one weekend evening. It wasn't like a jam packed house or anything but we had to wait a few minutes before the hostess even noticed us. Actually, I think it was the owner that noticed us as it seems like the hostess was nowhere to be seen at first, and even the counter staff saw us but didn't say anything to her. We really felt ignored.
Anyway, after the owner had to call out the hostess to seat us, we were brought to our tables at the back. This location is definitely spacious and seats at least 30-40 patrons.
We really liked that the kitchen was in full view of the dining room so we can see the first hand how our desserts and food are constructed.
We settled in with a tea and coffee, sharing a crepe with mango ice cream, white chocolate shavings and tangerine slices.
The crepe once it arrived 10 minutes later, looked very pale, not the golden standard we were used to from their Queensway location. Our waitress hadn't even noticed we did not receive any utensils. No knives, forks or spoon. It took us 5 minutes for someone to finally notice us so we can eat our crepe. Shouldn't it be the standard to have utensils ready for the patrons, especially if you knew beforehand they ordered a crepe? Once we did receive our knives and forks, it was very rubbery to cut into the crepe itself. Uh oh. Confirming our suspicions of under cooked crepe was when we bit into it and it was very chewy, and cool like it was not fresh. Despite the fact that we could see the kitchen staff making the crepe, it looked like he rushed ours to production and had it delivered it to our table.
Knowing how difficult it was to get service, and how tired we were from a long day, we chose not to flag anyone down because we knew it'd be another 10-15 minutes to get another crepe to our table. WE jsut wanted to enjoy the evening and our company of one another, focusing on the coffee and tea with our under cooked crepe. Oh, did I mention they did not give us enough sugar and cream with our teas and coffee? Not the first time, not the second time, but the third time was when the waitress finally brought us enough of what we were looking for. The first two times she came back, she only brought a couple of sugars and cream. Sigh..are they really that low in supply of sugar and cream for tea and coffee?
There were too many misses from this visit to Spin Dessert at Square One, one can only hope it is because of the inexperience of the staff and the new location.
I do hope they improve a few months from now, because I really like the first location we have frequented in the past at Queensway.
For now, we won't be back at this location anytime soon until the service and quality of the food has improved!
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