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| - I am satisfied customer and would absolutely return to this Ted Wien's location.
The Manager, Mike is a stand up guy who really jumped in when things went seriously south.
The short story:
My oil light came on on my Land Rover, drove it in, they fixed me up immediately, recommended some future work and on I went.
Cut to approx 2 wks later, I returned to get what was supposed to be a simple job done, and soon went from simple to over the next several days, receiving calls, informing me even more work was required.
I was beyond consolation.
I dropped everything and went in to speak with the Manager. That's when I met Mike. He listened to me intently, promised he would look into it and sort this out. Indeed he did.
Mike was straight up and honest, told me what was going on, worked it out with me, provided me frequent updates....car fixed. Good as new.
I immediately returned the following week, with my son's car and received exceptional service. They even dropped the car off for me.
Wow.
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