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  • 4.5 stars?!?! NOh WAY This review is for the sushi bar not the lobby bar which is FANTASTIC. Food: 3 star sushi. 2 star variety. They stick to the popular basics: Maguro, Sake, Hamachi, Ebi & Unagi. That's the whole list. What they have is decent. Limited variety, but given the venue its understandable. Good list of rolls. If that's your thing you'll probably be quite happy. Ambience: The Hyatt is GORGEOUS. Eating sushi while listening to live music in the main area is awesome. The lighting is gorgeous. Whole vibe is great. So why the bad review? The chef. Our first day at the Hyatt we were walking the property and I was so excited to see a beautiful sushi bar on property. My wife is pregnant so she can't eat raw fish. She does love things like Hamachi Kama, Tempura, Black Cod, Crab Sunomono etc which a lot of Sushi restaurants serve. So I ask the chef "Do you have any cooked fish?" And before I can say "like hamachi kama" he rolls his eyes at me and says "just the shrimp and the eel". I get it... He must deal with a lot of people who want baked salmon creamed cheese rolls. Still... Not a great experience. Despite this, on our last night we decide to cozy up at the lounge and order food. I peruse the sushi menu and it's pretty limited so I wonder if they have dishes they only serve at the sushi bar. If so we'd go sit there. I walk over take a look at the fish in the cooler and already I'm getting attitude again. I ask "is there anything you serve here that you don't serve in the lounge?" The chef says "nope" curtly while the waitress says "except the secret menu which you get if chef likes you". Awkward laughs ensue. Is this a joke? Or is there more? The chef definitely doesn't like me. Then I notice some beautiful Japanese mushrooms in the cooler which I love. I didn't see any dishes with mushrooms on the menu and ask "oh, what do you serve with the mushrooms" and the chef says "nothing." I get that the guy has to deal with tourists. But get over it, you work at a hotel. Hospitality is the name of the game and you pissed off a client and angered me enough that I had to take time to write this review. Very disappointing.
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