3 words for the Chapman Mazda Service Department: BAIT AND SWITCH!
I purchased a brand new Mazda a few years back and have gotten all of my maintainces done by them. With the purchase of my new CX-9, I got LIFETIME Oil Changes for $10! What a great deal! I know that by going to the dealership they will find new and ingenious ways to bring that cost up by finding things wrong with it. I was fine with that.
HOWEVER...when I went in on Saturday morning, they found no other things to fix. Great. I go to pay for it and it's $36+. This is nearly 4 times the cost of my $10 LIFETIME Oil Change. I was told by the service writer that they got rid of that plan and no longer honor it.
Needless to say, I will no longer be going to the dealership to purchase anything or get my repairs done there. Also, I will not be buying another Mazda because of this.