The pizza is so good. We usually get the New Yorker or tomato pie with pepperoni.
We had placed a to go order about three weeks ago that wasn't baked to our liking and so we had called in - told by a male manager they'd take care of it form of a gift card on our next visit. On our next visit, the girl helping us looked like we had four heads and insisted she had no documentation of the situation. We paid for the pizza but it was more so the point. We're locals, we frequent and I was a little frustrated.
Moving forward, we will be sure to keep tally time day and person we spoke with since follow through is lacking and service can more times than not be a miss.