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  • HORRIBLE customer service! A friend and I went here yesterday for lunch and we both got screwed on the price and change. I ordered 2 sliders, tater tots and a large drink which should have come up to $10 plus tax. The cashier says $15.56 so I gave her $16 hesitantly and asked for a receipt. She said she couldn't give receipts but that it was only $13.56 so handed me back $1.25. They only have quarters so she couldn't give me the rest of my $.44 change. I didn't realize until after I left I should have gotten another dollar back as well. Oops! After I got my change I re-calculated the total in my head and was sure she charged me wrong, I asked her about it again and she was extremely rude and said she wasn't going to argue with me since she didn't overcharge me. She helped other guests and then went and got the manager from next door. She reprinted my receipt and handed it to me saying "see I didn't overcharge you". Actually she did, she charged me for 2 large drinks instead of 1, so that was an extra $2.50 I paid. They gave me my money back and did apologize but it was sarcastic. My friend also got shorted $.06 in change but she didn't want to say anything since they were so rude. Either the cashier had no clue what she was doing or the management is very shady and trained her to be that way. It they are keeping a few cents change from each customer, that can really add up. Food overall wasn't horrible. Best part was the bread on the sliders though. Meat was cheap, tater tots were greasy and cheap tasting too. I guess I expected better being in Scottsdale surrounded by so many great restaurants. This place won't last long. Much better places within walking distances. Don't waste your time or money here.
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