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| - The reason this restaurant gets two stars instead of one is that our server was an all-star who handled a difficult situation to the best of her considerable ability. Unfortunately, the food did not match her service.
I ordered the soup of the day, which was a sausage vegetable soup. The soup was very oily, and went heavy on the garlic. While it is normal to have a little extra oil in a soup with sausage, this soup had a film of it around the sides and slightly undercooked carrots. It is difficult to get carrots properly soft in a soup, so I'm not dinging them for that, but I would be lying if I said that I wasn't a bit disappointed by the experience.
For my main course, I ordered "Mother Hubbard's Chicken Pot Pie" which should really have been called "Mother Hubbard's Chicken Pot Soup." Chicken pot pie is supposed to be a thick, creamy, and flavorful dish with the consistency of a thick stew. This pot pie was a milky bland broth of the same consistency as my sausage soup, which contained rubbery chicken covered over by a puff pastry. I sent the dish back, which is the first time I have done so in any restaurant.
As a replacement for the pot pie, I ordered the 'Mediterranean Penne.' To Hubbard Ave's credit, they managed to get the dish out quickly, and when the check came it was the only entree they billed me for. To their detriment, the kalamata olives still contained pits, and the feta cheese was disappointing.
To finish off, I ordered cheese cake. It was adequate, but nothing that I'd write home about. If I return, I think I'll stick to the pie.
Review Update:
After my last experience, where the food could be categorized as dreadful, the General Manager, Jose, reached out to me over private message and apologized for the experience my wife and I had. He offered us another trip to the diner, on him, and we accepted. I did not order the Pot Pie this time as, although Jose assured me that he had seen to the error that turned it into a soup last time, I did not have faith in the kitchen's ability to turn the dish around.
This time, my wife and I were accompanied by a friend. We all ordered burgers, and I have to say, the blue cheese and bacon burger worked out a lot better than I thought it would given my last experience with a cheese here. The waffle fries were also excellent. For desert I ordered a slice of French silk pie, which was better than your standard restaurant desert by a pretty wide margin. My one complaint is that the service was a bit slow, even after the rush died down.
This experience was a 4/5, the previous one was a 2/5. Overall, I think it averages out to a bit above a three. Good enough for diner food, and I appreciate the effort their management went to in order to make things right after things were brought to their attention.
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