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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I CONTACTED LISA WATTS PER HER POSTING BELOW 3 TIMES SINCE HER YELP POSTING. SO FAR, SHE DID NOT RESPOND BACK TO MY E-MAILS. THIS SHERATON IS RUN MUCH DIFFERENT THAT AN AVERAGE SHERATON. HER NOT-RESPONDING IS FRUSTRATING. IN SHORT: NICE STAFF, NOT BADLY RUN SHERATON! 1. The milk in the coffee machine at the Club Lounge was spoiled. This is just unacceptable. All of us used it until someone realized it was spoiled. That person was drinking the milk only. When added to coffee, it was not easy to detect the spoiled milk. 2. The very same machine did not function most of the days. It was being maintained, cleaned, unplugged or just plain broken. 3. In the middle of the breakfast, the staff decided to clean the machine, which made it unusable for 1 hour. 4. The staff stated vacuuming the floors (using a very loud vacuum cleaner) at the Club Lounge during our breakfast; one hour before the breakfast time was over (10:20 am on Saturday). Nobody was not able to talk due to high noise. 5. The computer/printer at the Club Lounge did not function for two days. We reported the issue to Tony several times. A technician came at one point and we were told that it was fixed. We tried it and realized that it was still broken. Next morning I called Toni and asked if the printer was working. Without hesitation he assured us that all the equipment at the Club Lounge was working. When we went to use the computer/printer, to our surprise, nothing was working. It is frustrating that Tony told us what we wanted to hear instead of confirming it before sending us there. 6. The room keys did not work one day. Toni told us that it was a known problem and that the hotel was experiencing some technical issues. Our question is: if it is known by the management, why the issues has not beed addressed? Why inconvenience guests with broken key system? 7. The man's shower at the pool has only cold water (at least for the first 5 minutes I used). 8. One light bulb at the dining room in 803 is out. More attention to details is needed. 9. The window is covered with bird crap (803). It looks like it is old bird crap. Why not clean once a week? THEY CAN RUN THIS PLACE SO MUCH BETTER, BUT, I THINK THE MANAGEMENT IS TOO JADED.
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