I've been coming here for around a year and a half now and this place most of the time has been great. There are times of the year where it's busier than usual but early mornings right when the doors open is usually the fastest in and out you can get. Other than that if you keep up on the donations and don't take too long of a break you won't have to suffer with the new donor physical again.
The low star reviews either don't know how things work or are too dumb to learn it lol