As a admitted bagel-snob, I seriously don't understand the hype about this place. Definitely not a New York-quality bagel if you're looking for that, and not as cheap as it should be. The fillings aren't bad, but the bagels are just plain bad. They're not dense and don't crunch on the bottom like a true bagel should. I actually went twice because I wanted to give them a second chance and see if maybe I just went on a bad day. The second time was just as bad. Not worth the trip or the money.