About: http://data.yelp.com/Review/id/iO6VQeG7GQFSpGARkEFKXg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • DO NOT BOOK THROUGH LUXURY SUITES INTERNATIONAL. This is my first Yelp review because I was sorely frustrated by my recent experience with LSI at the Signature. The Signature property itself is great. I would want to stay there again, but next time I will be going directly through MGM Resorts. I STRONGLY ADVISE that anyone else interested in staying at the property does the same. The suites owned by LSI are not serviced by the MGM property management and have a completely separate staff for all guest relations and housekeeping. As a direct result of my experience, I will never book through LSI again. I will also be making a conscious effort to ensure that my friends and family never make the same mistake as my fiancé and I did. My fiancé and I had the do not disturb light turned on for our suite, so it was understandable when housekeeping bypassed our room in the AM. We attempted to call LSI housekeeping around 11AM to request turndown service while we would be away from our room. The phone line was busy for 10min, when we finally got through, we only got an answering machine. We left a message, our room info, and requested a call back on our cell to confirm they received the message. When we heard nothing by 1PM we called again, but the phone line was still busy and we couldn't get through. When we returned to our room at 3PM, the room still had not been serviced. I promptly called LSI housekeeping again and requested maid services. When I asked when we could expect someone to come, they replied that they didn't know and couldn't give me a time frame. I knew housekeeping hours ended by 4:30, so when we STILL didn't have anyone arrive at our room by then, my fiancé called housekeeping AGAIN. When he asked about if we were going to receive service, they kurtly replied that the housekeeping could get to us when they could. We left our room again and returned at 9:30 PM that evening. Low and behold, housekeeping still did not come. I was furious and called into the LSI hotels services. Since it was 9:30 there was no one in office to take my call. I left a message, clearly upset about the lack of consideration and hospitality, and asked they return my call. SURPRISE, SUPRISE, NO ONE EVER CALLED. For something as simple as housekeeping, the LSI Property management clearly couldn't even handle that... I would hate to see how they handle any other situations that would require more immediate attention- just terrible service. The overall property run by the MGM was great, but the service from LSI was worse than a low budget motel. At least a motel will provide you with towels in a timely manner.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 96 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software