Wow, if I could give zero stars I would. Following the symphony yesterday five of us chose Steve's over one across the street and an hour and half later we were furious we had made the change. We waited 10 minutes for water; another 5-10 to place an order and another 35 for our food. It was not very full at that time. Every patron in the place was ready to walk out. We chatted with several people around us. Not only did we wait over 45 minutes for burgers, they came out cold - cold enough they were practically inedible. The crab sandwich was equally as bad. We discovered our waitress was the manager and when we called her attention to the food, she did offer to re-cook the three burgers, but we had no desire to sit for another half hour waiting for that to happen. The service and the food were terrible. We discussed not paying or walking out even before the food came out, but we chose to be polite. Don't waste any money or time on this restaurant. Sorry...