I went here again after a couple of years to pick up a water filter for my fridge, which I bought here,and they were even better than before. The staff is always friendly and "hustles" even if you only want to buy a water filter. They seem to have even more appliances to choose from than the last time I was here about 2 years ago. (the store is HUGE) .I sent a friend from work, and also a family member( who drove in all the way from Southeast Phoenix) to them recently, and both told me that their experience was the same as mine originally. This place has the best "feel" to it of any appliance place I have ever been in. It feels like the kind of service you get from a good high end restaurant--everyone is helpful and seems glad to see you.