I was referred to Amy Rova by a friend to do some color correction work. My hair was really damaged when an effort to color it silvery-blue turned out bad, and the prior stylist tried to fix it a few times, over-processing it and leaving it mushy and like straw and the wrong color.
I met with Amy for a consultation and we spent a long time talking about what I wanted, and if it was possible to get there. She even talked to the prior stylist to find out what was used on my hair to help her help me get the best results. She set me up with a product to take home and use for a few days before I went back to start the process of lifting the multiple layers of mystery colors I had in my hair.
I won't lie - it took a long time to get the color out and to prep my hair for the new color, but I think that was because she was being patient and trying to keep my hair as healthy as possible rather than just piling color on top of more color.
Meanwhile all of the other stylists in the salon were warm and friendly, and they all seem to get along and know each others clients, which is very nice.
In the end, my hair turned out just how i wanted it, and it feels healthier than it did when I went in. If you are looking for color correction, Amy Rova is the person you need to talk to. If i can figure out how to add a picture, I'll do that.