I have tire sizes that are hard to find in stock.. they had four at a good price. When I came in, he had them pulled and ready and quoted 2-3 hours. I received a call right in that time frame that it was ready. I printed a coupon from their website, without reading the vague fine print... I thought that there was going to be an issue when presented, because the computer didn't accept it and the manager had to be called over. He took a little bit of time having to research the coupon details but in the end he gave me the discount. The two gentleman that helped me that day were kind, friendly, and asked me to review them on Yelp after shaking my hand. They seem genuinely interested in doing a good job and wanted me to spread the word for them! So.. I kept my word.