I don't understand all the negativity. Never once has my items been messed up nor my cups sloppy!! I was in there last Monday & I think I waited maybe 2-3 min for my 3 smoothies & wrap. I specifically asked for no avocado & no tomatoes. Dah....guess what I saw none of that sh_t & then my 3 smoothies (all special order). Everything came out right & clean along with a warming smile from an "Elisa". Sometimes I think sites like "Yelp" are worthless, cause let's be honest, are we ever truely praised when we do good? "Hell no". I've been a server at my job for 15 yrs now & the only time I see my boss is when I've done something wrong. "Yelp" consists of 92% of bitchers, they need to start providing their job experience cause I can bet they aren't part of the customer service industry. Had they been they would know the trials/tribulations we face everyday. Thanks for the smile "Elisa" & thanks for the good food "Tropical Smoothie"