If this is the one by the papa murphy's and subway...there were 5 people working and it took them 6 minutes to ask for my order and I was the only person there! Literally the only person. Drive thru might have had a long line but still. The man that came right behind me got served within 1 minute: order, drink and out the door. I swear this place offers preferential treatment to a certain segment of their customers. Can't quite put my finger on it...the Safeway across the street has a better, kinder, fairer Starbucks. Also this one frequently runs out of bagels and coffee cakes.