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  • I used to go here every couple weeks but haven't been in awhile so I told my friend it was a good place to go. WRONG we were the only two guest in the place and they were still rushing through our services, so fast they didn't even take the time to ask me what color I wanted on my nails they just started painting them to match my toes and didn't even ask my friend what kind of acrylic nails she wanted just started doing them while we were getting our pedicures. No wonder they turned out bumpy and glued to her skin and then when she told her she wanted a French tip they decided to paint it on which will last a week tops. When I complained to jenny at the front desk they got all defensive and told us that they are the best in Las Vegas and the glue and stuff on her skin would wash off after she washes her hands a few times. I'm sorry but if I pay $83 dollars my nails should look brand new not like a ten year old did them and if a client is upset you do everything possible to fix things not get defensive. Tip for the staff put a smile on your face, work on your customer service, take your head phones out of your ears so you can hear your client and go get some better training, and if anything act like you like each other I could feel the tension between all three of you.I felt so bad I paid for my friends nails because she will have to go somewhere else to get them redone. I will no longer promote people to go here anymore.
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