It's a worth mentioning that this review is solely based on my Winterlicious experience and may or may not reflect the quality of their regular food/service.
The atmosphere is good. You sense that this establishment has history in this space. Dimly light, warm and cozy vibes with signature white table cloths and rustic chandeliers. The stage is set and seems like it's going to be a refine meal with impeccable service. However, the truth is quite far from what they appear to be.
Whilst the service was adequate I wouldn't necessarily compliment it. There's the usual "hello, how are you? Can I take your order?" and.... that's where it ends. There was no offer to refill our beverages even though we had emptied them before we were on to our main. No concerns regarding how our meal was. No small talk/chit-chat/jokes....not even a smile. And last but not least...no goodbyes or thank yous. No, it wasn't busy like a flea market, it was just a casual Wednesday evening. That in there sums up the experience. Perhaps, and I hope this is just restricted to Winterlicious.
On to the food. It was forgettable at best and some of it was not great. Beef cheek was overcooked/over-charred. My fish was well-well-done. In fact, that is probably the theme of the meal "well-well done". Seafood -- well-well done. The only saving grace might have been the peach dessert and the creme brulee(but who messes this up anyways?).
All in all, a very forgettable experience not worthy of my time.