I've worked downtown for three years, and MoKo has always been an easy go-to. The staff behind the counter are always kind and helpful. The owner could use some tact and people skills. When it comes to food, their soups and fresh made sandwiches are really tasty. The Italian Wedding Soup and Chicken Paprikash Soup (Tuesday only) are pretty popular and will sell out quickly. The roast beef sandwich and the chicken chipotle sandwich are really good as well. Their peanut butter cookies used to be the best, but I have noticed that they have shrunken in size, and are well done with burnt edges. I recommend ordering soup or a fresh made sandwich. I don't trust the salads that are in the refrigerators because due to browning of lettuce and avocados, it leads me to believe that they are left in there a tad longer than they should be in hopes that they get purchased rather than having to be thrown out. I can't comment on the coffee since I don't drink any, but people from my office seem to enjoy it regularly.