Same food as any other Bruegger's combined with exceptionally slow service. You have to wait forever to get your food, and then wait forever more to pay because they never have anyone at the register. If you want to wait in two lines for food, come here; you will not be disappointed.
PS: manager was complaining how nobody cleaned the night before and the restaurant was disgusting - nice added bonus.
PSS: received email from business stating:
"Hi Matt
I want to apologize for the long wait at the Brueggers Market Square yesterday. I had two calls off in the morning which caused the extra long wait. I am in the process of hiring some dependable morning people, so hopefully this issue will be resolved soon.
Kathy Livingston
General Manager
Robin Dreher
Assistant Manager
Bruegger's Bagel Bakery
Market Square
412.281.2515"
Nice, but I was there and all the employees wandered around without paying attention to customers; when there are more employees behind the counter than customers in front, and everyone is doing nothing, staffing is not the issue. Basically, stay away until they resolve their issues; cleanliness and efficiency are still a future hope, not a current achievement.