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  • I went in today with My best friend for Dinner, Savannah was our server, didn't introduce herself at first which is how I know the kind of service we'll receive from the jump. We ordered our food, I ordered the Mushroom Swiss with no mayo, it came it out with mayo. Instead of apologizing and taking the damn plate away from me she leaves it there, acts like I'm inconveniencing her and talks to the window crew. Comes back with another one but honestly I was so disgusted at the response I didn't even wanna eat anymore, so then she comes and puts the check on the table with the burger still on it, never let the manager know that maybe there was a problem with the food probably should do a table touch down. No, so I went to check out and let the manager know about my food and she didn't even apologize either. Absolute disgusting staff. Complete uneducated trash!!!! I couldn't believe the manager response as if it was my fault that I got horrible service food made incorrectly. I can understand a mistake but at least make up for it with kindness or an apology. I came to eat, and instead I left with not eating and angry and that should never happen, the managers definitely need to be reviewed under a camera to show the lack of integrity they have because we all know when the boss shows up of course they run a smooth shift like clock work n those employees need re trained. I am a district manager and I will never allow this at any of my establishments, Savannah would have been sent home immediately along with that manager and both returned under investigation because that's absolutely disgusting. I will never go to this location again.
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