The Benedum Center is home to some of the finest productions currently on tour. I've seen some of these musicals on the Broadway series in the cramped Broadway theaters themselves so it is refreshing to be able to see that same show from a larger venue.
It is true that if you have seats to the far right or left then you will miss both the scenery and what happens on that side of the stage but that is true with most any theater. I find that if I am unable to get good seats and must sit far away or in the balcony then I bring some "opera" glasses to help me get a close up of the stars and the action.
In addition to musical theater the Benedum Center offers special performances like the Nutcracker or special singers or groups depending upon the time of the year.
Normally the CLO now has this new gimmick going on where they will take a picture of you for free in front of a show marquee and then post it on Facebook so you can download the image.
It does have handicapped accessible access as well as free listening devices for the hearing impaired.
They do have narrow areas for gift shopping as well as for purchasing beverages and snacks on two of the levels along with the basement. On the first tier there are lounge areas where you can just relax before or during intermission. The rest room lines are long but move quickly enough so that you can return to your seat in time for the 2nd act.
They also offer some VIP packages where you get special "perks" along with better seating for more money. I am taking advantage of one of these perks next year and will update this review to see whether or not my investment was worth it.
Sadly however, they don't always inform you of special name entertainment unless you are a donor. I've missed out on a couple of these attractions for that reason. Still the ticket prices are way less than what you'd pay to see the same show on Broadway and I feel it is worth your money.