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  • If I could give 0 stars I would. Worst customer service ever! When I bought a dress there I specifically asked if I decided to bring the dress back could I get my money back. The little girl behind the counter clearly said yes. I brought the dress back and was told that either exchange or store credit only... In a condescending manner. This was my first and last time shopping here. Even if you shop online stores they offer a full refund if you aren't satisfied. It's called customer retention. Apparently, Hotties does not care to keep customers coming back.
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