They are very helpful and explain things in an honest, clear way. Bob made justified efforts to reduce my labor costs. (He told me he had to drive my car as part of the inspection but used it to pick up supplies so he wouldnt have to charge the labor, but see below for update) NOTE: IF YOU BRING YOUR CAR IN FOR AN INSPECTION AND YOUR ENGINE LIGHT IS ON, DO NOT BE SURPRISED IF YOUR CAR REQUIRES FREQUENT ROUNDS OF DRIVING AND MORE TIME INVESTED TO GET IT TO PASS!! I have researched and experienced this for the first time myself and it is NORMAL but can be time consuming. Ideally, bring your car in at least a month sooner (if possible) before the inspection to correct the check engine issue. This can save you and the mechanical specialists a lot of time and hassle. Also, this applies to any car shop, not just Paul's. They communicated with me via email, which was convenient for me with my work schedule.. as well as through texting and phone. They took time to answer any questions and concerns I had, and I did not feel rushed. The price was not bad considering all that I had done at once. I recommend Paul's Motor Car Service!! Previous reviews say they are honest and super laid back -- after my experience I can attest that this is highly true!!
**After I made the above review, they retro-charged me $99 for labor days later, that they originally did not charge me. Bob said "well it's because we put more time into your car than what we charged" and "this is a gift". I didn't like that but had no choice but to pay.