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  • I have been a loyal customer to this Qdoba location for about a year now. 3-4 times a month I absolutely have to have some queso!!! But this location is very disappointing as of a few months ago when a new manager took over. I was putting up with it, but after visiting today I am through for good!!! The manager at this location is an older lady, I would say late 50's. I had my food all ready to go and she was ringing me up when another customer asked her a quick question. Instead of finishing ringing me up, she completely turned all of her attention to this gentleman and stopped ringing me up, my card in hand! She set my card on the counter and went to the back, and didn't come back for 2 minutes!! The other employees were flustered because they had a rush and couldn't stop making food to deal with the queue. The manager comes back and was very short with me, and when I told her I wanted chips and queso as well, she was so rude to the employee and was snapping at the employee. That's not only bad management, that's bad taste to do so in front of the customers. She had my bag all ready to go and gave me my card, but failed to hand me my bag as she ran off to the back again. I sat there for a moment or two until reaching across the counter to grab my food. I was going to walk away but just couldn't!!! I waited until she came back instead of leaving and told her bluntly how rude she had been and how dissatisfied I was with the service and had been for the past few months. To my utter shock, she said "I don't know what to tell you besides suggesting you don't come back then if you're that unhappy. Have a nice day." The nerve!!!! She had pleasantly told me to go screw myself in restaurant manager terms! I will NEVER return to this location. Go to chipotle!!!!
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