It's is inside a 7/11, convenient location. Everything is going well, I am labeling my box. The clerk is helping somebody, all of my the sudden she disappears and I see a sign "will be back in 15 mins" are you serious??? What kind of customer service is that you just leave your client there without notifying it?? That is just wrong. The workers from 7/11 seem as surprised as I was. Finally one of them comes and help me. I really hope her employer sees this review. Business even at post office should be all about customer service and communication.