We just purchased a home, unfortunately whoever installed the ac unit did a poor job and used stripped and broken screws to hold the blower motor together. A month after moving in the screw came loose and destroyed the blower motor, wheel and cap. $2000.00 latter with work from a reliable company and new parts we have AC again. I would never purchase anything from them or recommend them. Sadly these track home neighborhoods go up quickly and just get slapped together. Chase Roberts has the contracts for most if not all of Queen Creek, maybe their tech's are overwhelmed or maybe they just don't care but there really isn't any excuse to poorly install an ac unit and walk away especially in Arizona.